Privacy Policy
1) INFORMATION ABOUT THE COLLECTION OF PERSONAL DATA AND CONTACT DETAILS OF THE CONTROLLER
1.1 General Information
We are pleased that you are visiting our website and thank you for your interest. Below, we inform you about how we handle your personal data when you use our website. Personal data includes all data that can be used to personally identify you.
1.2 Controller Information
The controller responsible for data processing on this website, in accordance with the General Data Protection Regulation (GDPR), is [Company Name]. The controller is the person or legal entity that determines, alone or jointly with others, the purposes and means of processing personal data.
1.3 SSL/TLS Encryption
For security reasons and to protect the transmission of personal data and other confidential content (e.g., orders or inquiries to the controller), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the "https://" prefix and the padlock symbol in your browser's address bar.
2) DATA COLLECTION WHEN VISITING OUR WEBSITE
If you visit our website purely for informational purposes—meaning you do not register or provide us with any other information—we only collect data that your browser transmits to our server (known as "server log files"). When you visit our website, we collect the following data, which is technically necessary to display the website properly:
- The website visited
- Date and time of access
- Amount of data sent (in bytes)
- Source/reference from which you accessed the page
- Browser used
- Operating system used
- IP address (if applicable: in anonymized form)
Processing is carried out in accordance with Article 6(1)(f) GDPR based on our legitimate interest in improving the stability and functionality of our website. The data is not shared or used for any other purposes. However, we reserve the right to review server log files retrospectively if there are concrete indications of illegal use.
3) COOKIES
To make visiting our website more attractive and enable the use of certain functions, we use cookies on different pages. Cookies are small text files stored on your device. Some of the cookies we use are deleted after you close your browser (session cookies). Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies).
- Persistent cookies are automatically deleted after a set period, which varies depending on the cookie.
- Some cookies help store user preferences to simplify the order process (e.g., saving cart contents for a later visit).
If personal data is processed through cookies, processing is based on Article 6(1)(b) GDPR for contract execution or Article 6(1)(f) GDPR to ensure the best possible website functionality and a user-friendly browsing experience.
We may work with advertising partners who help make our website more interesting for you. In this case, third-party cookies may also be stored on your device when visiting our website.
You can adjust your browser settings to notify you about cookie placement, allow cookies in specific cases, block them entirely, or delete stored cookies. However, please note that disabling cookies may limit website functionality.
For instructions on managing cookies in different browsers:
- Internet Explorer: Delete and manage cookies
- Firefox: Enable and disable cookies
- Chrome: Clear, enable, and manage cookies
- Safari: Manage cookies
- Opera: Manage cookies
4) CONTACTING US
When you contact us (e.g., via a contact form or email), we collect personal data. The type of data collected depends on the contact form used. These details are stored and used exclusively for processing your request.
- Legal basis: Article 6(1)(f) GDPR (our legitimate interest in responding to inquiries).
- If the inquiry is related to a contract, the additional legal basis is Article 6(1)(b) GDPR.
- Data is deleted once the inquiry is fully resolved unless there are legal retention obligations.
5) PROCESSING DATA FOR ACCOUNT CREATION AND CONTRACT EXECUTION
When you create an account or place an order, we collect and process personal data as necessary for contract fulfillment in accordance with Article 6(1)(b) GDPR.
- The required data fields are indicated on the registration or order form.
- You may request account deletion at any time.
- After the contract is completed or your account is deleted, data will be locked for legal retention periods and deleted afterward.
6) USE OF DATA FOR DIRECT MARKETING
6.1 Email Newsletter
If you subscribe to our email newsletter, we will send periodic updates about our offers.
- The only required information is your email address.
- Subscription requires a double opt-in process (you must confirm your subscription via email).
- You can unsubscribe anytime via the link in the newsletter or by contacting us.
Legal basis: Article 6(1)(a) GDPR (your explicit consent).
7) DATA PROCESSING FOR ORDER HANDLING
We share necessary personal data with third parties involved in processing your order, such as:
- Shipping providers (to deliver your order).
- Payment processors (to process payments).
This is done in accordance with Article 6(1)(b) GDPR (contract fulfillment).
If payment services like PayPal or SOFORT are used, payment data may be transferred to the respective provider.
8) DATA PROCESSING FOR CUSTOMER REVIEWS
If you provide explicit consent during or after your order, we may send you a reminder to leave a review.
- Legal basis: Article 6(1)(a) GDPR (your explicit consent).
- You can withdraw your consent anytime.
9) USE OF SOCIAL MEDIA PLUGINS
To protect your data, social media buttons (e.g., Facebook, Google+, Instagram) are embedded using the "Shariff" solution. This ensures no data is transferred until you actively click the button.
More information:
- Facebook Privacy Policy: https://www.facebook.com/policy.php
- Google Privacy Policy: https://www.google.com/intl/en/policies/privacy/
- Instagram Privacy Policy: https://help.instagram.com/155833707900388/
10) ONLINE MARKETING & TRACKING
We use Google Analytics and Facebook Pixel for website analytics and advertising optimization.
- Google Analytics: Used for statistical analysis of website visitors.
- Facebook Pixel: Helps measure the effectiveness of Facebook ads.
You can opt out of data collection by adjusting your browser settings or using the following links:
- Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout
- Facebook Ad Preferences: https://www.facebook.com/settings?tab=ads
11) DATA SUBJECT RIGHTS
Under the GDPR, you have the right to:
- Access your personal data (Article 15 GDPR).
- Request corrections (Article 16 GDPR).
- Request data deletion (Article 17 GDPR).
- Restrict data processing (Article 18 GDPR).
- Receive your data in a transferable format (Article 20 GDPR).
- Withdraw consent for data processing (Article 7(3) GDPR).
If you believe your data is being misused, you can file a complaint with a Data Protection Authority (Article 77 GDPR).
12) STORAGE DURATION
Personal data is stored based on legal retention requirements (e.g., tax laws). Once retention periods expire, data is deleted unless required for legal purposes.